Consulting  -  Operations & Internal Platforms

Critical operations deserve tools built to measure.

I build internal platforms, dashboards and operations systems for small and mid-sized businesses. I design the flow, interview the users, write the code, ship it.

See work
Brazil/Working remotely
Work

Platforms that sustain decision.

Read the case study
Process

How I work.

Phase one, no code

Interviews, research, design. The first line of code comes only after that.

Real flow over generic software

The tool adapts to the operation, never the other way around.

AI as a lever, not a replacement

AI implements. Humans decide architecture, data and product.

Bespoke platform, not adapted software

Small and mid-sized operations: the 40% missing in SaaS is what matters.

About

Who builds, and why.

Leticia Coutinho, portrait
BrazilDesign + EngineeringInternal operationsRemote

I work in operations. I design and build the layer that holds a business together from the inside: platforms, dashboards, decision flows, automation. The invisible part that makes the rest run.

I got here through graphic design, software engineering, and eventually the real operation of a club in Lisbon. It was from the inside that I understood where software matters most: in the exact fit between how a business actually works and the platform built for it.

Contact

I design and build the layer that holds your operation together.

Or write directly to leticia@leticiacoutinho.com